FAQ

Do you sell Gift Certificates?
Yes!  We sell gift certificates in store only. Gift certificates can be in any denomination.  The recipient will enter the gift certificate code in the discount box during the reservation process to receive the gift certificate value.  We can mail the gift certificate to the purchaser for gift giving if you are unavailable to come into the workshop to pick up.

Do I need to choose my project ahead of time? All of our workshops require pre-registration so that we have adequate time to prepare and customize your material.  

How long does a workshop last? 
Each workshop lasts approximately 3 hours. Please allow enough time for you to enjoy your experience.

How old do I need to be to participate in a workshop? 
You must be at least 16 years old to participate in a workshop unless it is a private workshop or a workshop specifically for children/teens.

Can I Bring my own wine? 
Yes!  We are a BYOB establishment and encourage you to bring your beverage of choice.

Can I bring snacks/food?
Yes! We have a small area where you can place your snacks for others in your group to enjoy.  If you need a larger area, please contact us ahead of time to make special arrangements.

Are there risks involved with a workshop? 
Drills, hammers, screws, sandpaper, paint, and stains are used during a workshop. If you have a condition that may be affected by the use of these items, please contact us ahead of time to see if Pallets & Paints is right for you. We also recommend that you wear clothing you do not mind getting dirty/stained.  Aprons are provided for your use.

Do you offer refunds?
Due to the custom nature of our workshops, registration fees are non-refundable.  Cancellations made at least 72 hours in advance of a workshop will be given a credit for a future workshop.

Can I return/exchange my project?
Due to the custom nature of our workshops, there are NO returns or exchanges for any reason.

Do I need to be crafty to take a Workshop?
Absolutely not! We provide step-by-step instruction in a relaxing environment.  All you need is an open mind and a willingness to learn, we’ll help you with the rest.

Do I need to pick my colors and stain in advance?
No!  We have a wide variety of stains, paint colors, and painting techniques and will help you decide what will look best in your home. 

Do you use environmentally safe products?
All Pallets & Paints stains and paints are odor free, water-based products.

Can I request a custom design?
With so many options to choose from, we are confident that you will be able to find something that is right for you. Simple changes or substitutions of words within our standard designs can generally be made with no additional charges. If you need something totally customized, please contact us for a consultation.

How many people do I need for a private workshop?
Our studio holds 24.  We require a minimum of 10 paid spots in order to schedule a private workshop.  Private workshops can be scheduled (based on availability) any day of the week with a START time between 10am-7pm.  Please contact us to check availability.